- Garden Decking - Q Deck Range
Just wanted to thank you for the easy and efficient arrangement and delivery of the shed I ordered from forestrall last week.
It was very easy to deal with you when ordering as you explained the shed types clearly and knew your products. We had a very small window of opportunity for the shed to be in place so I am glad we used your firm.
The two shed men were great on delivery and installation and Ray even rang to check what the configuration of the door and window etc should be which I thought was excellent and really good customer service.
It was a pleasant change to deal with a company that clearly knows what they are doing and keeps the customer well informed.
I will happily recommend your firm.
Feel free to share my feedback with your wider team/ managers.
From a happy customer
Mrs R.K. (Owner of a new 6x4 old Bexley shed)
14th July 2015
Dear Sir / Madam
Last year I had a solo project to make a workshop in my back garden as I had been made redundant. I purchased all the timber from you. It is a great pleasure dealing with you from all your staff in reception right through to the yard and delivery personnel.
I am quite a novice in building using timber etc, but with your guidance I found this project not as daunting as I first thought.
Also, four years ago I undertook the building of a deck using your materials. If any of the timber was not satisfactory (warped) in any way you would replace this and deliver the same day where possible (the workshop is 14 ft x 8 ft and 8 ft high). I am attaching a couple of photos of the Workshop and my decking which I am proud of, and also as a thank you for your kindness and help.
Ladywood Road, Darenth
Chris, et al,
After trying approximately 6 other decking suppliers searching for a fair quote and some advice and guidance on what to buy we finally settled on Forestrall.
The service and professional help we had when buying our decking and timber was second to none, we were helped all the way through from initial enquiry to delivery. Both “Simon” and “Ray” were brilliant; we will be going back to Forestrall and will certainly tell our friends.
Thanks for all of your help.
Mr & Mrs T.J.T.
Dear Sir Madam,
We just wanted to say many thanks for the excellent customer service, your company has provided to us. We had purchased some sleepers from you, which unfortunately needed changing. This was no problem at all and was dealt with efficiently at the office. Your delivery driver, Dave, arrived this afternoon to collect the old sleepers and deliver the new, and he couldn't have been more friendly and helpful. We couldn't believe our eyes as we watched him carry each huge oak sleeper on his own, when 2 of us usually struggle! This saved us a huge amount of time, and back breaking work. Well done Dave! Forestrall are lucky to have you, and thank you everyone concerned. We will be sure to recommend Forestrall to others, and to use you again in the future.
Mr S. E.
17th July 2015